Privacy Policy

At XYZgent, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI agent platform.

1. Information We Collect

1.1 Account Information

When you register, we collect your name, email address, and authentication credentials.

1.2 Customer Data & AI Inputs

We process the data you input into the Platform ("Prompts") and the documents you upload for RAG (Retrieval-Augmented Generation) solely to provide the Service.

2. How We Use Data

We use your information to:

• Provide, maintain, and improve the Platform.
• Process your transactions and manage your account.
• Communicate with you about updates, security alerts, and support messages.
• Monitor and analyze trends and usage to optimize performance.

3. Data Sharing Claims

We do not sell your personal data. We may share data with:

• Service Providers: Third-party vendors who help us operate our business (e.g., cloud hosting, payment processing).
• Legal Authorities: If required by law or to protect our rights.

4. Data Retention

We retain your Customer Data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting support.

5. Security

We implement industry-standard security measures, including encryption at rest and in transit, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

7. Contact Us

if you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
[email protected]