Docs/App Integrations/Zendesk

Zendesk

App Integrations

Zendesk Node

Overview

Supports the following operations: Create Ticket, Update Ticket, Add Comment, Search Tickets, Low, Normal, High, Urgent.

Configuration

Property	Type	Default	Description
`operation`	`string`	—	Action to execute
`subdomain`	`string`	—	Subdomain for this node
`ticketId`	`string`	—	Ticket Id for this node
`subject`	`string`	—	Email or message subject line
`description`	`string`	—	Detailed description of the item
`priority`	`string`	—	Priority for this node
`comment`	`string`	—	Comment for this node
`query`	`string`	—	Search or database query string

Output Variables

Reference these variables in downstream nodes using the {{node.field}} syntax.

{{zendesk.id}}

anyOutput field: id

{{zendesk.status}}

anyOutput field: status

{{zendesk.subject}}

anyOutput field: subject

Examples

Basic Usage

Example configuration:

{
  "operation": "value",
  "subdomain": "value",
  "ticketId": "value",
  "subject": "value",
  "description": "value",
  "priority": "value",
  "comment": "value",
  "query": "value"
}

Tips & Best Practices

•Ensure all required fields are configured.
•Check the output variables to see available data.
•Verify your connection credentials are configured in Settings > Integrations.

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