Freshdesk
App IntegrationsITSM - ticketing, contacts, and knowledge base
Overview
ITSM - ticketing, contacts, and knowledge base.
Configuration
| Property | Type | Default | Description |
|---|---|---|---|
operation | string | — | Operation for the Freshdesk node |
filter | string | — | Filter for the Freshdesk node |
Output Variables
Reference these variables in downstream nodes using the {{node.field}} syntax.
{{freshdesk.tickets}}arrayList of tickets
Examples
Basic Usage
Example configuration:
{
"operation": "value",
"filter": "value"
}Tips & Best Practices
- •Ensure all required fields for Freshdesk are configured.
- •Check the output variables to see available data.
- •Verify your connection credentials are set up in Settings > Integrations.
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